Terms of Conditions
Thank you for visiting www.browniemunch.my. By browsing or using this website, you agree to comply with and be bound by the following Terms and Conditions of Use, which, together with our Privacy Policy, outline the relationship between Muny Manis Sdn. Bhd. (BrownieMunch) and you in relation to this website.
The terms “Muny Manis Sdn. Bhd.”, “BrownieMunch”, “we”, or “us” refer to the owner and operator of this website, whose main business address is located at Southville City, 43800 Dengkil, Selangor, Malaysia.
The term “you” refers to any user, visitor, or customer accessing this website.
If you do not agree with these Terms and Conditions, please refrain from using or accessing this website.
We reserve the right to update or revise these Terms at any time by publishing the latest version on this page. We encourage you to check this page regularly, as continued use of our website after any changes are made indicates your acceptance of those updates.
Use of the Website
You agree to use this website only for lawful purposes. You may not misuse our website, attempt to disrupt operations, or engage in fraudulent activities. All content, images, and materials displayed on this site are the property of BrownieMunch and may not be used without written consent.
Product Information & Pricing
We strive to ensure that all product descriptions, images, and prices are accurate. However, errors or changes may occur. Prices and availability are subject to change without notice. We reserve the right to correct any inaccuracies and to cancel or refuse orders if necessary.
Orders & Payments
All orders are processed once full payment has been received. Payment can be made through our available payment options (FPX, debit/credit cards, or e- wallets). We reserve the right to decline or cancel any order due to incorrect information, suspected fraud, or product unavailability.
Delivery Policy
We offer multiple delivery options:
Same-Day / Next-Day Delivery via Lalamove (available within Klang Valley)
Online Courier Delivery via EasyParcel (nationwide coverage across Malaysia)
Food Delivery Platforms such as GrabFood, Foodpanda, and ShopeeFood
(availability based on area coverage)
Service availability depends on your location and rider coverage. Delivery times may be affected by weather conditions or heavy traffic. Delivery charges apply based on your area and are automatically calculated during checkout.
Please ensure that your delivery information is accurate to avoid delays or failed deliveries.
Returns & Refunds
Due to the perishable nature of our products, returns and refunds are only accepted for damaged or incorrect items. Customers must report any issue within 24 hours of receiving their order by contacting our support team with proof of purchase and photo evidence..
Intellectual Property
All logos, brand names, packaging designs, images, and written content are the intellectual property of BrownieMunch. Any unauthorized use, reproduction, or modification of our materials is strictly prohibited.
Limitation of Liability
We are not liable for any loss, damage, or inconvenience caused by courier delays, incorrect addresses, or third-party delivery issues. Our responsibility is limited to ensuring that your order is dispatched as described at the time of purchase.
Modifications to Terms
We may update or modify these Terms at any time. The latest version will always be available on this page. Continued use of our website or services after updates indicates acceptance of the new Terms.
Offers and Promotion Codes
At our discretion, from time to time, we may offer selected products at discounted prices or provide promotional codes. These offers are only valid during the stated promotional period and cannot be applied to purchases made before or after the offer period.
If a customer has purchased a product and its price is later reduced or discounted as part of a special offer, the price paid at the time of purchase shall remain final. We are unable to apply retrospective discounts to completed purchases.
All promotional offers are subject to availability. We reserve the right to amend the terms of any promotion, withdraw offers, or discontinue them without prior notice.
We also reserve the right, at our sole discretion, to issue personalized offers or promotion codes to specific customers. Such promotions are non-transferable and can only be redeemed by the intended recipient.
Discounts, credits, and promotion codes cannot be used in conjunction with any other offers unless explicitly stated. Unless otherwise specified, only one promotion code may be applied per order.
Governing Law
These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes will be subject to the exclusive jurisdiction of the Malaysian courts.
